Restaurant Manager

Working Location: Suntec City

Job Description:

• Lead and manage daily restaurant operations, including dining service and kitchen coordination.
• Ensure food quality, consistency, and presentation meet authentic Chinese cuisine standards.
• Recruit, train, supervise, and motivate staff to deliver excellent service.
• Manage staff schedules, manpower planning, and shift assignments.
• Handle guest feedback, complaints, and special requests in a professional manner.
• Monitor inventory, control costs, and ensure proper stock ordering.
• Ensure compliance with hygiene, health, and safety standards.
• Oversee cash handling, sales reporting, and financial performance of the restaurant.
• Plan and implement promotions, seasonal menus, and festive events (e.g., Chinese New Year, Mid-Autumn Festival).
• Develop and enforce Standard Operating Procedures (SOPs) to maintain service consistency.
• Work closely with management on marketing strategies, budgeting, and business growth.

Job Requirements:

• Diploma/Degree in Hospitality Management, F&B, or related field preferred.
• Minimum 5 years of managerial experience in Chinese restaurants.
• Strong knowledge of Chinese cuisine, dining etiquette, and restaurant operations.
• Excellent leadership, organizational, and communication skills.
• Ability to manage a multicultural team and resolve conflicts effectively.
• Strong business acumen with experience in budgeting, cost control, and sales performance.
• Flexible to work shifts, weekends, and public holidays.