Came here for breakfast with my boss around 830am. The staff on duty, Kayan, was really friendly and welcoming when we ordered the SG60 set. When my boss mentioned she was heading to the convention centre for a program, Kayan thoughtfully offered to serve our drinks in takeaway cups instead. Later, when the lid accidentally came off while my boss was picking up her drink and caused a small spill, Kayan immediately offered to replace the cup for us—without us even asking. She was genuinely attentive and proactive throughout, which made the experience all the more pleasant.
danni cinco
5
Just passing by to have a quick drink. I ordered cold brew salted caramel and a free baby cinno my son accidentally spilled the milk as it was too hot to handle. One of the customer help us to give tissue and call the staff for assistance. The staff are very quick to take action and help us to move to our table and he even take initiative to give a new cup of babycinno to my Son, so thankful to Zhenglin and the other staff to help us to clean the mess we make,sorry for the inconvenience we cause. 🙏🙏🙏
Sandra
4
Newly-renovated, large capacity with a variety of seats. Conducive for work n study during off-peak. Air-conditioning is 0 b4 10 a.m. d numerous spot lights make d place v warm n not environmentally-friendly when excessive air conditioning is required to cool up d place (if u get what I mean) -1*
Like d service of d male counter staff, he's patient n friendly. Barista (lady, on duty on Sunday morning) cld say few words like, "enjoy your coffee" to enhance d customer experience?
Yang
1
Worst outlet. Staff is lifeless and gloomy. Atmosphere is gloomy. Utensil is not clean properly. Got stain. Food is bad. Had shokupan club Sandwich. Toast is cold. Not crisp lack the spread. Food is jelak. Hash brown is soggy and lukewarm.
Sparkling tea jasmine is the only thing that they redeem themselves. Sweet and fizzy.
J M
5
CBTL Suntec is outstanding with excellent service especially with manager Rica, Kayal and Shah when either of them are working I know my drinks will be promptly made correctly the cafè will be clean and organized.
Highly recommend!!! 5 stars!!! *****