The exterior of Charles & Keith and Pedro stores in a modern shopping mall.
Interior view of a Charles & Keith store showcasing a variety of shoes and handbags.
Interior view of a Charles & Keith store showcasing a wide selection of shoes and handbags.
A hand holds a black Charles & Keith bucket bag with gold chain details and a price tag.
Close-up of two stylish handbags, one pastel tweed and one black leather with a gold chain.
The entrance of a Charles & Keith store with displays of handbags and shoes.
A hand holds a black quilted wallet with a gold chain from Charles & Keith.
Close-up of three stylish bucket bags with chain details on display.
The Charles & Keith store at Suntec City features a modern facade with large display windows showcasing handbags and fashion.
A person holds a green Charles & Keith wallet and bag in front of a display of shoes.
Two quilted handbags, one pink and one black, displayed on a shelf.
A display of quilted leather wallets and clutches in various colors and styles.
A display of various Charles & Keith handbags on shelves, showcasing different styles and colors.
A hand holds a white quilted vanity bag with a price tag showing SGD 69.90.
A display of various handbags on shelves in a retail store.
Three stylish Charles & Keith wallets in black, green, and brown with crocodile texture.
Two stylish bucket bags, one black and one brown, displayed against a marble background.
A display of various stylish handbags on illuminated shelves in a retail store.
A close-up shot of a black CHARLES & KEITH bucket bag with a price tag.
Three quilted vanity bags in white, black, and pink are displayed.
A black bucket bag with gold hardware and a price tag from Charles Keith.
A display of various Charles & Keith handbags and backpacks on shelves.
A display of various Charles & Keith handbags on shelves, showcasing different styles and colors.
The entrance of a Charles & Keith store showcasing handbags and shoes on display.
A close-up shot of several stylish wallets, with a prominent yellow one in the center.
A black quilted CHARLES & KEITH handbag with a gold chain strap displayed in a store.
A display of various Charles & Keith handbags on marble-patterned shelves.
A person holds a black bucket bag with gold and silver chain straps inside a Charles & Keith store.
The entrance of a Charles & Keith store, showcasing handbags and shoes on display.
Close-up of two stylish handbags, one pastel tweed and one black leather with a gold chain.
A black bucket bag with gold hardware and a price tag from Charles Keith.
A hand holds a black quilted wallet with a gold chain from Charles & Keith.
A person holds a green Charles & Keith wallet and bag in front of a display of shoes.
A display of various Charles & Keith handbags on shelves, showcasing different styles and colors.
A display of various handbags on shelves in a retail store.
The entrance of a Charles & Keith store with displays of handbags and shoes.
A display of various Charles & Keith handbags and backpacks on shelves.
The entrance of a Charles & Keith store, showcasing handbags and shoes on display.
A display of quilted leather wallets and clutches in various colors and styles.
A display of various stylish handbags on illuminated shelves in a retail store.
A hand holds a white quilted vanity bag with a price tag showing SGD 69.90.
Two quilted handbags, one pink and one black, displayed on a shelf.
A display of various Charles & Keith handbags on shelves, showcasing different styles and colors.
Interior view of a Charles & Keith store showcasing a variety of shoes and handbags.
Three quilted vanity bags in white, black, and pink are displayed.
A display of various Charles & Keith handbags on marble-patterned shelves.
A black quilted CHARLES & KEITH handbag with a gold chain strap displayed in a store.
A close-up shot of a black CHARLES & KEITH bucket bag with a price tag.
A person holds a black bucket bag with gold and silver chain straps inside a Charles & Keith store.
A hand holds a black Charles & Keith bucket bag with gold chain details and a price tag.
Two stylish bucket bags, one black and one brown, displayed against a marble background.
A close-up shot of several stylish wallets, with a prominent yellow one in the center.
Close-up of three stylish bucket bags with chain details on display.
The Charles & Keith store at Suntec City features a modern facade with large display windows showcasing handbags and fashion.
The exterior of Charles & Keith and Pedro stores in a modern shopping mall.
Based on 15 reviews
Out of 254 shops
Not enough ratings
Renukha Krishnaprasad
Very bad experience/service. The display products has rust on the zippers and I waited for the lady to get the product from inside. Since my product was small she didn’t attend to me and I kept waiting. Finally lost my patience and left. The brand lost its value. Will never be their customer.
Boo Jia Yan
Terrible customer service by Li Cheng Cheng. Face was black throughout, zero smiles, body language seems unwilling to serve. Asked to try shoes in another colour and she simply just responded that the colour i’m trying is nicer. Even when packing my shoes, she just simply tore out the protective paper covering the logo without asking, again, with a black face. I don’t even need you to be super enthusiastic or what, just be polite and smiley.
Pushpa Sivakumar
Very disappointing service. Rude and unhelpful staff. Cashier says to me that their products are cheap when I mentioned that I support local!!! Not the first bad experience I've had at that store, but I thought they'd have improved. They need to learn to respect their country's products, their store items and their job.
Yvonne Chau
We always shop at Charles and Keith in SG but the attitude in this store was very sub-par and looking at the reviews, it appears to be a shared problem by others. Considering the clientele around here, I think some training is needed to brush up the attitude or else I wouldn't be surprised if customers were turned off.
Honest Opinions
Very put off by the service here. Sales assistant follows you around the shop and stares at you in the face. When you look back at her, she doesn’t withdraw her ‘glance’. Please teach them manners. If you don’t know how to let a customer feel welcome, don’t work in retail.
JJ
Asked the staff to punch an extra hole on my shoe strap. Now my shoes fit perfectly—no more loose straps.
shivi agarwal
I loved the collection and staff behaviour is top notch it is infront of bugis lane
Nick Swanson
Wife lives this place gotta get her stuff every time I'm in Singapore
穆菁倩（MJQ）
The place is very clean. Even the new shoe u put on the floor and u can see there is no dust on the sole. The stock there are quite new also. So satisfy with a staff who serve me. He is Md Zin Muhammad Zahiruddin Bin, he help me a lot with a kind and patience attitude. Thank you.
Cheryl Tan
Would love to thank Mr Hau H.C on his superb service. Didn’t expect anyone to help me pick out shoe sizes that would fit my large feet, but he did. He went over and beyond by recommending me the shoes I could try to fit into, and went ahead and got more for me. I managed to get two lovely pairs of shoes that will fit my shoe size (42/43) and I can’t be thankful enough. Thank you Mr Hau for your exemplary service.
