Oliver Royales
The chicken that we order is not properly cooked. On the skin there’s a breading powder. The chicken meat looks raw.
The Jollibee Suntec City store front with its iconic red and white branding and menu displayed.
A Jollibee Spicy Chicken Sandwich meal with fries and a fork on a tray.
The Jollibee restaurant entrance with seating areas and escalators nearby.
A Jollibee meal featuring a beef burger, fries, and a Coca-Cola drink.
Customers dine at Jollibee Suntec City, with staff serving behind the counter.
A tray of Jollibee food including fried chicken, fries, a burger, and dipping sauces.
A Jollibee meal featuring fried chicken, spaghetti, a drink, and a side of gravy.
Jollibee menu screen displaying Chickenjoy meals and other categories.
Jollibee staff preparing food behind the counter with menu displays above.
A bucket of Jollibee's signature spicy fried chicken with small flags.
The Jollibee Suntec City store entrance with customers dining inside.
A digital menu screen displaying the customization options for a Jollibee Chickenjoy Meal.
Close-up of Jollibee's crispy fries in branded packaging.
The Jollibee restaurant entrance with a lunch specials menu board in the foreground.
A menu showcasing various sushi and sashimi dishes with detailed descriptions and prices.
A tray of Jollibee fried chicken, fries, and gravy.
The entrance of a Jollibee restaurant with promotional posters and customers inside.
A Jollibee meal featuring spaghetti, fried chicken, and mashed potatoes on a tray.
A clear glass bowl filled with bright yellow corn kernels on a white background.
A Jollibee beverage dispenser featuring Coca-Cola Zero Sugar and various other soft drink options.
A brightly lit menu board displaying various Jollibee food items and prices.
A Jollibee self-order kiosk displaying recommended chicken meals and menu categories.
A Jollibee menu showcasing Jolly Savers deals for one, two, and group meals.
Jollibee counter with staff preparing food and digital menu boards displaying food items.
Jollibee restaurant interior with customers dining and a prominent takeaway menu display.
A Jollibee receipt and a Bata voucher with a promotional image.
A tray filled with Jollibee meals, including fried chicken, spaghetti, and dipping sauces.
A Jollibee menu featuring the new Nasi Lemak Chickenjoy meal.
People queuing at Jollibee Suntec City with tables and blue stools in the foreground.
A Jollibee menu featuring beef burgers, chicken tenders, and hotdogs with prices.
A Jollibee meal featuring spaghetti, fried chicken, a drink, and dipping sauces.
The exterior of a Jollibee restaurant with its iconic mascot sign and seating area.
A Jollibee self-order kiosk displays a new Spicy Chicken Sandwich with price and details.
A Jollibee menu featuring Chickenjoy, burgers, spaghetti, sides, desserts, and beverages.
The Jollibee restaurant entrance with its iconic signage and interior seating visible.
Jollibee counter with digital menus displaying food items and serving numbers.
A Jollibee menu featuring Chickenjoy, spaghetti, and burgers with prices and side options.
Two golden-brown fried pies filled with creamy white and yellow filling on a pink plate.
A digital menu board displaying Jollibee's chicken meals and bucket options.
Jollibee counter with digital menus displaying food items and payment terminals.
A Jollibee meal tray with fried chicken, dipping sauce, a drink, and a receipt.
Jollibee menu boards displaying takeaway options and the new Nasi Lemak Chickenjoy.
The Jollibee Suntec City storefront with customers and a promotional sign for Coco Pineapple Pie.
Interior view of a Jollibee restaurant with seating areas and decorative wall art.
A collage showing the 'expectation' and 'reality' of a Jollibee chicken fillet burger.
The Jollibee Suntec City shop front with its iconic mascot and seating area visible.
A Jollibee self-order kiosk displaying various Chickenjoy meals and value meals.
A spread of Jollibee meals including burgers, chicken tenders, fries, and a soda.
A menu from Jollibee featuring spaghetti, burgers, chicken sandwiches, and sides.
A Jollibee menu board showcasing various 'Jolly Savers' deals for individuals, pairs, and groups.
Based on 10 reviews
Out of 254 shops
Not enough ratings
Oliver Royales
The chicken that we order is not properly cooked. On the skin there’s a breading powder. The chicken meat looks raw.
Jovan
Horrendous service from the male manager. No basic form of customer service. Have raise a question on simply asking whether they have given me 2 drums of a regular set, he has mentioned it is breast meat. Ask him how can the breast meat be the same size as a drum or even seem smaller? The manager replied with “our chicken supply is like this.” with no follow up. I feel utterly cheated and this is the WORST Jollibee outlet I ever visited. Definitely avoid this outlet and would never want to visit ever again. Utterly horrendous and poor service.
KL Ang
Ordered 2 spicy chicken from deliveroo. Received 1 spicy and 1 original. The original chicken looks like leftover from someone's else meal. It's all left with bone and skin only. Ridiculous. Look at the bottom of the photo, does it look like the meat has been teared off?
Ye Thiri Ko
I WILL NEVER COME BACK TO JOLLIBEE ANYMORE!! I ate with my friend at Jollibee and order chickenjoy meal. And I thought that there will be rice as per picture which we normally will not see in every menu. And when the order arrived, there is no rice so we went back to counter and asked for rice. The staff said we have to pay extra or can exchange with one side which I paid extra already when I ordered. And when I asked about the picture to the staff, she said ‘It is only for illustration.’ So I asked again why they never mentioned in the kiosk that it is for only illustration and why they only put rice in some menu? Then she said ‘How can we know about this? You go and ask the marketing team’. I understand that they are just serving the food and nothing to do with menu but how rude is it to tell the customer to go ask ourselves? And that one piece of chicken is so small and with big bones! How can you call it a meal that a person can’t eat fully to his stomach? Maybe the name should be changed to finger bites.
Adi Johan
Everytime when I order through grab food...there were alot of missing food issue this is my 3rd or 4th time having this issue at this outlet !!! No rice were given no spaghetti were given and no Peach mango pie were given this time Very disappointed with this outlet
Dru Lu
The queue for the order machine is super long. But the actual order counter is empty. Walked up there and ordered instead… anyways, the spicy fried chicken is super good. I get why people like it now especially with gravy. However… I don’t think I can get onboard with the spaghetti.
Jean Seah
Tasty chicken and nice décor. Helpful staff. The mashed potatoes a bit dry, not as nice as KFC's. Convenient ordering system at kiosk.
Andy Lim
Chickens was just perfect. The prices were reasonable for a 2-piece meal, especially in today's market. Staff was accomodative. I can't wait to come back for my next meal. Cheers!