Ivy Chuah
I visited this bar recently and was very disappointed with the experience. My friend and I arrived early to enjoy the 50% off food promotion before 8 pm, and we understood drinks were offered at happy hour prices—$9 per pint. However, when I asked about drink prices after happy hour, I received no clear answer. I asked more than once, but the waitress did not explain or show me any menu indicating post–happy hour prices. This led to serious confusion. Later, the staff asked which PR we booked through. We said we booked via Google, and the waitress walked away—only to return and inform us that there was a $700 minimum spend after 9 pm, excluding anything ordered during happy hour. This was never mentioned during the reservation process or upon arrival. And even if it was somewhere online, it makes no sense—how does it work that what we spent before 9 pm doesn’t count at all? The final bill came to over $1,000. We ordered 4 towers of beer thinking the price was 2 towers for $188 (based on the happy hour menu). But we were charged $128 per tower. The menu never showed this post–happy hour price, and nobody explained it when we asked. I even found $188 for 2 towers already quite expensive, but given the CBD location, we let it go so as not to spoil the evening. But when the bill came, it listed “2 towers $128” yet we were charged $512 for 4 towers. That made no sense at all. I brought this up to the manager, who admitted the pricing wasn't clearly stated. But by then, the damage was done. I felt misled and overcharged. The waitress was also impatient and unhelpful when I tried to clarify, which made things worse. After leaving, I sent a WhatsApp message to try and clarify the situation. All I received was a generic reply: “I’m very sorry that you have experienced an unhappy experience. I will follow up with my service manager about the waiter’s service attitude. Thank you for your feedback.” There was no explanation at all about the unclear pricing or the billing. This was an extremely disappointing experience, and I will not be returning or recommending this place to anyone.