Otaku House at Suntec City Mall serves as Singapore premier destination for anime enthusiasts and pop culture aficionados, operating as a condensed version of Tokyo famous Akihabara district right in the heart of Singapore. Located at Level 2, unit #02-475, this specialized retail store has been pioneering the cosplay and Japanese novelties scene since 2006, evolving from a small pushcart kiosk at Orchard Cineleisure to become the leading cosplay and Japanese merchandise retail chain in Singapore.
The store offers an extensive collection of anime-related products including intricately designed action figures, plush toys of beloved characters, designer collectibles, cosplay costumes with matching wigs and props, novelty gift items directly from Japan, anime memorabilia, stationery, phone cases, jigsaw puzzles, and Lego-inspired building sets. A unique highlight is their Kuji games—Japanese-style lucky draws that provide customers with the chance to win exclusive limited-edition items, adding an interactive gaming element to the shopping experience.
Operating Monday through Friday from 11am to 10pm and weekends from 10:30am to 10pm, Otaku House can be reached at 6336 0949 and maintains an active online presence at shop.otakuhouse.com with social media updates @otakuhouse. Beyond retail, the store offers innovative Otaku Box rental spaces starting from 5 monthly, allowing collectors and sellers to display their merchandise, while their constantly rotating inventory includes over 200 in-stock kuji titles that are updated every other day to ensure fresh discoveries for regular customers.
6336 0949
Suntec City
Operating Hours
Closed
Menu information is not available at this time.
Photo Gallery
Otaku House shop front with anime merchandise and a wall of capsule toy machines.
Interior of Otaku House shop filled with anime figures, plush toys, and model kits.
Shelves filled with various Gundam model kits and other anime merchandise.
Interior view of Otaku House shop filled with anime figures, plush toys, and merchandise.
Interior view of Otaku House, a shop filled with anime figures, merchandise, and collectibles.
Interior of Otaku House shop filled with anime merchandise and collectibles on shelves.
Display of various Pokemon trading card game booster packs and small figurines.
Otaku House Capsules shop front with rows of gachapon machines and anime-themed decor.
Display of Pokemon Trading Card Game tins featuring various characters and Pokemon.
Shelves filled with anime figurines, trading cards, and collectible toys.
The entrance to Otaku House, a shop filled with anime merchandise and collectibles.
A display shelf filled with various Pokemon and Digimon trading card game booster packs.
The Otaku House shop front displays anime merchandise, mannequins, and plush toys in its window.
Display of Spy x Family Chokorin figures and other anime merchandise at Otaku House.
Gachapon machines featuring Sumikkogurashi mascot lights with various characters.
A gachapon machine featuring TinyTAN Dynamite Ver. mascots from BTS.
Display case filled with anime action figures, featuring characters from popular series like Dragon Ball and One Piece.
A hand holds a glowing, round character toy from a gachapon machine at Otaku House.
Shelves filled with anime merchandise, plush toys, t-shirts, and stationery.
A display of plush toys and collectible figures in a retail store.
Shelves filled with anime figurines and collectible toys in their original packaging.
The Otaku House shop front, filled with anime figures, plushies, and merchandise.
The Otaku House shop front displays a wide variety of anime merchandise and collectibles.
A retail shop interior displaying anime merchandise, trading cards, and collectibles on shelves.
The Otaku House shop front displays anime merchandise, plush toys, and collectibles.
Interior view of Otaku House shop filled with anime figures, plush toys, and merchandise.
The storefront of Otaku House, a shop filled with anime merchandise and collectibles.
A display of cute, round, character-themed collectible toys, likely from a gachapon machine.
Two anime-style figures, a boy and a girl, are displayed on clear stands.
The Otaku House shop front displays anime figures, merchandise, and mannequins in a brightly lit retail space.
A poster advertising cosplay costumes with prices and discounts from Otaku House.
Interior view of Otaku House, a shop filled with anime figures, plush toys, and merchandise.
A packaged black and white outfit with a size M tag and a white belt.
A gachapon machine featuring characters from "The Quintessential Quintuplets" anime series.
A retail display shelf filled with anime-themed plush toys, bags, and merchandise.
Interior of Otaku House shop filled with anime merchandise and collectibles on shelves.
A retail shop interior displaying anime merchandise, trading cards, and collectibles on shelves.
Display of Spy x Family Chokorin figures and other anime merchandise at Otaku House.
Interior of Otaku House shop filled with anime figures, plush toys, and model kits.
Shelves filled with anime merchandise, plush toys, t-shirts, and stationery.
The Otaku House shop front displays anime merchandise, plush toys, and collectibles.
A hand holds a glowing, round character toy from a gachapon machine at Otaku House.
A gachapon machine featuring TinyTAN Dynamite Ver. mascots from BTS.
Two anime-style figures, a boy and a girl, are displayed on clear stands.
Gachapon machines featuring Sumikkogurashi mascot lights with various characters.
Display case filled with anime action figures, featuring characters from popular series like Dragon Ball and One Piece.
Interior view of Otaku House shop filled with anime figures, plush toys, and merchandise.
A retail display shelf filled with anime-themed plush toys, bags, and merchandise.
The Otaku House shop front displays anime figures, merchandise, and mannequins in a brightly lit retail space.
The Otaku House shop front displays anime merchandise, mannequins, and plush toys in its window.
Interior view of Otaku House, a shop filled with anime figures, merchandise, and collectibles.
Shelves filled with anime figurines, trading cards, and collectible toys.
A display shelf filled with various Pokemon and Digimon trading card game booster packs.
Otaku House Capsules shop front with rows of gachapon machines and anime-themed decor.
The storefront of Otaku House, a shop filled with anime merchandise and collectibles.
Interior view of Otaku House shop filled with anime figures, plush toys, and merchandise.
A display of cute, round, character-themed collectible toys, likely from a gachapon machine.
A gachapon machine featuring characters from "The Quintessential Quintuplets" anime series.
Otaku House shop front with anime merchandise and a wall of capsule toy machines.
The entrance to Otaku House, a shop filled with anime merchandise and collectibles.
Display of Pokemon Trading Card Game tins featuring various characters and Pokemon.
Display of various Pokemon trading card game booster packs and small figurines.
Shelves filled with anime figurines and collectible toys in their original packaging.
The Otaku House shop front, filled with anime figures, plushies, and merchandise.
A poster advertising cosplay costumes with prices and discounts from Otaku House.
Interior view of Otaku House, a shop filled with anime figures, plush toys, and merchandise.
A display of plush toys and collectible figures in a retail store.
Shelves filled with various Gundam model kits and other anime merchandise.
Bought multiple kuji tickets online and gotten Prize A, merchandise box was damaged by inhouse delivery. Business owner not sincere enough to resolve the issue, they can't replace because no existing stock and given options to accept it or refund with a single ticket price. They are not empathy towards customer, poor customer experience from them. If I'm the business owner, I could have replace it even buying off from open market and ensure delivery was done in a proper way to improve value to customer. Basically to them, they don't bother as long the main item is not damage and you take it or leave it.
Reply to owner: Business owner need to ensure that they delivered good merchandise including the box to customer. If customer accepted the condition before buying and yes it is agreed under that condition. However this is not the case, it is within your company issue and it has to be resolved internally between business owner and delivery company. How can it be customer who pay for the item and shoulder the consequence when damaged during delivery arranged by company from warehouse to retail shop?
Im Lame
Won 2 items in the crane machine in one try, emailed them to let them know. But they mentioned that ‘in their policy’ only one prize is considered if i win two in one go? That is totally unfair isn’t it? I won both prizes fair and square.
Jay Jay
Worst experience ever,Octaku house which I have spend thousands. I reach this shop at 9.15pm was inform by staff they are closing, which Google page stated 9.50pm when ask to buy the Ichiban kuji tickets this particular girl staff turn me down and start packing up, only to sell to me if I buy out the remaining kuji tickets. I highlighted the stated closing time on Google page is 9.50pm please change it. She replied in very rude manner * you should tell that to the boss * while constantly scratching her hands. I will never step in this shop again, choose gift greetings instead. Please educated your staff. 23 May 2024
Claireクレア
Lousy customer service with faulty machine that does not even mention it being broken down. Spent to find out it was broke down. Asked staff for help and she casually open and pick a random one for me. At least have the courtesy of letting customer random pick. Was unhappy about this and she asked me to try again. LMAO Why would i try again on a faulty machine? Staff made it seems like a no big deal. Not just that, Otakuhouse customer service has been degrading for quite long. Used to shop and buy several online kuji as well. But these days, they do not reply to facebook enquires and emails. 👎👎👎
Elise Yap
Staff at the Bugis Junction outlet today (29 Oct around 9pm) have the worst attitude. The girl with specs was totally ignoring me and using her laptop, when there's no one in the store.
Then the tan skin cashier was super rude. I wanted to accumulate for the kuji before using credit card for the min spend. But he was rushing me to pay first after my first try. Other outlets don't have issue with this... And if they wanted customers to buy more this isn't the way to go.
If all the staff behave this way. They won't have repeat customers. I for sure won't be back.
Positive Reviews
Shane Teo
Bought a few small collectables from this shop over the past two days. Overall satisfied with my purchase. Price was reasonable for a store located in CBD area. While they have a wide selection of Gashapon and small toys, I hope they will consider bringing in more scale figures for collectors, as premium figures is seriously lacking compared with other anime shops like La Tendo.
Michael Lee
Good staff that helped me retain my kuji items for many weeks for free that I pulled from live show due to me being unable to collect as I was hospitalised. Thank you for being understanding and I'm immensely grateful.
NAVI Abcde
This shop is packed with many anime goodies!
I would also like to thank and praise one of the staff, Hannah, as she is very friendly and approachable! She makes me feel very welcomed at the shop, attending to me and my queries, and helping me to find the stuff i wanted. She provides excellent customer service to all the customers, always with a smile on her face. The customers will also leave the shop with a big smile on theirs too. Thank you Hannah and continue with your positive attitude and great customer service.
One area of improvement is the selection of ichiban kuji available at this outlet. I have noticed that there are certain series that will be sent to other otaku house outlets but not this. I hope that the boss can take my suggestion into consideration as me and my friends often patronise this outlet to satisfy our ichiban kuji addiction!
Hasin Azad
I heard many bad rumours about Otaku House but my experience there was a pleasant one . Yes , they lack base on the collection of figurines but the ones they have are not so bad . This was my first time buying a figurine and had multiple queries which were answered patiently my the sales person. Above Otaku House is La Tendo but their figurines and merch and very expensive and prices are 10% more than in Otaku House . The only reason why i am giving 4 star and not 5 is because they advertised membership with spending of $30 even though they were unable to sign you up for membership. Anyways, i think the salesperson have been change as their behaviour doesn't not match the negative comments from the past reviews . Well done Otaku House !!!
Asmo Lucifer
Friendly staff and I always look forward to collecting my kuji items from here. Thank you for bringing in special kuji for us! Enjoyed the live sessions with MH too.
