We went at 2pm on a weekday afternoon.
There was no queue and we managed to do what we needed to fairly quickly. Troy provided great service and deserves a 5-star rating.
We were sent to another lady to receive our debit card and sign some documents which were done fairly quickly as well.
30-40mins after we left, I received a call to ask me to go back to sign some documents as they forgot to issue me earlier regarding my debit card and they said that it cannot be done digitally.
So we took a detour and went back. They mentioned that it will take 5-10mins but we ended up spending close to 1hr there waiting for them to figure things out. Hence, the two star review.
Evodius Hieronimus
5
UOB Suntec City is pretty lucky to have this dedicated lady staff Anne Le.
She helped me settling my bank account enquiries from A to Z.
She even had to hold it in and avoid going to the restroom just to take care of my needs. Salute to her.
Sam K
5
The staff was very friendly and efficient. We wanted to open a new bank account with DBS but they don’t accept walked in customer and we instead open a new bank account with UOB. It was easy and very professional.
Jian Yuan Foong
1
Lousy service. After queuing for ages. They send me off by saying we don't do account maintences services. Please visit other brunch.
Patrick S
1
Shit bank. Takes forever to get queue. Gonna close my bank account and transfer money to your competitor