dada lohlim
Staff said there's 10 people in front of us and waiting time is 30mins. Waited 50mins and there's still 3 people in front of us. Only 2 counters are opened
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UOB
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UOB Bank at Suntec City provides essential banking services in one of Singapore's busiest commercial and retail districts. Located at Tower 4 on Level 2, this strategically positioned branch serves both the extensive office community and shopping crowds that frequent the Marina Centre area daily.
As part of United Overseas Bank, one of Singapore's leading financial institutions, the Suntec City branch offers comprehensive banking solutions including account opening services, financial advisory consultations, credit card applications, and personal loan processing. The branch operates with extended hours from Monday to Saturday, accommodating the busy schedules of working professionals and weekend shoppers alike.
UOB's commitment to digital innovation is evident through their integrated services, allowing customers to access online banking, mobile app features, and queue management systems for a seamless banking experience. Whether you're a business professional working in the Suntec towers, a tourist exploring Marina Bay, or a local resident, this conveniently located branch provides reliable banking services backed by UOB's reputation for excellence and customer-focused solutions in the heart of Singapore's central business district.
As part of United Overseas Bank, one of Singapore's leading financial institutions, the Suntec City branch offers comprehensive banking solutions including account opening services, financial advisory consultations, credit card applications, and personal loan processing. The branch operates with extended hours from Monday to Saturday, accommodating the busy schedules of working professionals and weekend shoppers alike.
UOB's commitment to digital innovation is evident through their integrated services, allowing customers to access online banking, mobile app features, and queue management systems for a seamless banking experience. Whether you're a business professional working in the Suntec towers, a tourist exploring Marina Bay, or a local resident, this conveniently located branch provides reliable banking services backed by UOB's reputation for excellence and customer-focused solutions in the heart of Singapore's central business district.
1800 222 2121
Suntec City
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 11 am
Monday
11 am–6 pm
Tuesday
11 am–6 pm
Wednesday
11 am–6 pm
Thursday
(Today)
11 am–6 pm
Friday
11 am–6 pm
Saturday
11 am–4:30 pm
Sunday
Closed
Photo Gallery
UOB bank branch with multiple ATMs and deposit machines, featuring digital displays.
Interior of a UOB bank branch with a large screen and service counter.
The entrance to a UOB bank branch with ATMs and digital displays.
The UOB bank branch entrance with signage and ATMs visible.
The entrance of a UOB bank branch with digital displays and people inside.
The entrance to a UOB bank branch with digital displays and staff assisting customers.
The entrance of a UOB bank branch with digital displays and ATMs visible.
Multiple UOB ATMs are lined up against a modern, dark wall with diagonal stripes.
A modern bank counter with a large screen displaying 'welcome' and informational brochures.
The UOB bank branch entrance with signage and digital displays.
Customers queue at a UOB bank counter with digital displays showing scam warnings.
The Suntec City logo is displayed prominently on a modern building facade.
The UOB bank branch entrance with ATMs and digital displays.
A UOB bank branch with a large screen displaying a drummer and a cleaner mopping the floor.
A UOB bulk cash deposit machine with instructions and a notice.
Interior of a UOB bank branch with digital displays and customers.
A notice from UOB about the introduction of new bulk cash machines at various branches.
The entrance to a UOB bank branch with digital displays and staff assisting customers.
The UOB bank branch entrance with signage and ATMs visible.
Multiple UOB ATMs are lined up against a modern, dark wall with diagonal stripes.
Customers queue at a UOB bank counter with digital displays showing scam warnings.
A UOB bank branch with a large screen displaying a drummer and a cleaner mopping the floor.
The entrance of a UOB bank branch with digital displays and ATMs visible.
The entrance of a UOB bank branch with digital displays and people inside.
A UOB bulk cash deposit machine with instructions and a notice.
Interior of a UOB bank branch with digital displays and customers.
The Suntec City logo is displayed prominently on a modern building facade.
The UOB bank branch entrance with signage and digital displays.
The UOB bank branch entrance with ATMs and digital displays.
Interior of a UOB bank branch with a large screen and service counter.
A notice from UOB about the introduction of new bulk cash machines at various branches.
A modern bank counter with a large screen displaying 'welcome' and informational brochures.
Overall Rating
2.7
/
5
Based on 15 reviews
Mall Ranking
#224
Out of 254 shops
Category Ranking
Not enough ratings
Negative Reviews
Daniel Yvonne
We went to UOB at the Suntec branch today during lunch to get some red packets. The staff informed us that the red packets were already fully taken. I was surprised, as it was only a little past 12 PM, and they were no longer available for the day. She then explained that they have a daily limit for distributing red packets. I couldn’t help but think, seriously? Not even 1???
Amous Lee
Took a E-queue number and rush all the say to Suntec city. Even the place is mall is big and difficult locate and finally make my way there. In the end the staff tell me for services for SME they only have limited services! Which I was annoyed as they should have highlight it in the website etc. Then what is worst was the staff at the counter was rude and very impolite. She just brushed me off by telling me nearest is Funan or Rochor Road. Is the bank having problem to get better quality staff and also should they step up for their services?
Fiona Ang
Extremely slow and inefficient outlet. Went on 19 Nov to request for detail printing and was told will be ready for collection between 2 to 3 working days. Went on 29th Nov to check on the status as I didn't receive any call. Took a Q number at 12.53pm and was told 4 customers in front. Went for a quick lunch and came back around 1.30pm but my number was not called nor under the missed number. Checked with the counter and they could not trace my Q number. Waited for another 2 before I was served. When I enquired about my requested statement, they said they have not received but they will log in back end to print but will take a few hours! Totally unhelpful n inefficient
YShyuan Tai
I went there weekday afternoon, 5pax before, waiting half hour reached me. Then counter told me here is limited branch, not all banking services provided here, ask go others branches. When I go in no one at counter services and give number, so I follow instructions use QR code to register. So wasted my time. Pls improve,, give a clearly stated what service you provide and not. Don't wasted people time,
Positive Reviews
Hyeon
I had the pleasure of being assisted by Mr. Aaron during my recent visit to the bank, and his service was truly outstanding. He was professional, attentive, and went out of his way to ensure that all my concerns were addressed promptly and clearly. His calm demeanor and deep knowledge made the entire process smooth and reassuring. Mr. Aaron is a great representative of excellent customer service, and I truly appreciate his dedication. Thank you for a pleasant banking experience!
Ka Kai
I’d like to express my sincere appreciation for Sean James. He demonstrated a deep understanding of my financial needs and provided practical, well-balanced advice on financial planning. Thanks to his guidance, I was able to put my idle funds to work in a risk-free way that still generated returns. I’m truly grateful for his support and professionalism.
Haha Hello
Wong Wen Loong provides good service when we enquire on the services available in the bank. He is very helpful and answered all our questions politely. When we are loss he patiently guided us in the right track. Highly recomended to look for him.
Susan Tan
Visited on a Monday at around 11:30am. The wait time was still acceptable, around 20 minutes with 2 customers ahead of me. I was served by Aaron at counter 1, and he was extremely helpful and approachable. He understood my needs right away without me needing to explain much and resolved my issue on the spot. Oh, and he has a great smile, one that brightens up my day. Thank you Aaron!
Evodius Hieronimus
UOB Suntec City is pretty lucky to have this dedicated lady staff Anne Le. She helped me settling my bank account enquiries from A to Z. She even had to hold it in and avoid going to the restroom just to take care of my needs. Salute to her.
