Extremely delighted to work with Silverdale team. Highly recommended for those who are looking to get into Fixed Income Investments, the team makes it easy to understand the strategies and the market dynamics to synergise them with exceptional returns.
scam company. I cancel subscription and they continue to bill me, despite me writing in formal emails and talking to their customer online helpdesk. they refund me, then charge me again sneakily, without informing me.
I write in and talk to online helpdesk for over 2hrs and they said they only canceled 1 plan, i bought 2 of the same plan on the same date. Once i cancelled the subcription i had no access to it at all, which means ive unsubscribed. but yet i still have to pay for a service that i do not have access/subscription for. how does once subscribe to 2 of the same plan at once??
instead of admitting their wrongdoings, they ask me to buy their 12months package, refusing to give me a refund for their own scamming. while upselling, continue to scam me by misleading me with the package deals, and when i ask for the details and their lies about the package beig "cheaper" is revealed, they just ignore and say they're giving me special rates out of "good will" when its actually the same price.
when cancelling subscription, basically you will pay for 1 extra month. eg you use for 2 months, try to unsubscribe and theyll charge you 3mths subscription and cancellation fee
good luck talking to the virtual helpdesk people. they probably hiring secondary sch kids who couldnt be bothered for a cheap part time job, people who have terrible communication and terrible clarity in explaining. the staff even left the chat halfway.