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Shop Reviews
See what customers are saying about our shops at Suntec City
4 out of 5
2405 reviews
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Lex Lim
have some choco at promo. Had visited the place at least once a mth for the last 3 mth.
Jerry Soer
Just ok
Lee Hwee Ching
Excellent & v helpful customer service from the Sikh lady service team at Suntec City. Thank you for your recommendations & honest suggestions. I will be back for more!
ăăȘclarence
had an unpleasant shopping experience at Cocoa Trees, Suntec City branch on 9th April 2023, staff here are simply unprofessional and require training to enhance their customer service quality. I understand that it's quite common for friends of a staff to come support the business and to get some staff discount for their purchase. If your friend is unable to decide whether to take a deal or not, please get her to stand a side so that she can take her own sweet time to decide while you can clear the remaining customers who have already decided to pay for their items. You are hoarding the queue for your personal favour over business.
STU REEKIE
Great selection including rare chocolate brands.
AnGeLa
Excellent service. They went an extra mile to help slot the Ritter mini choc into the sleeves and even pack into boxes with my list of names. All 217 pcs of choc. Special shoutout to the Chinese sales guy and a Filipino guy. Didnât manage to get their names though. Please convey my thanks to them. đđ
Only Jamix
Just brought a shoe from here and was served by your senior staff Roy. Gave us excellent tips and helped us with selecting mines and my mum's shoe. Excellent service from the store!
Alvin Chipmunk
Good service by june enjoyed her customer service which was excellent.
Silas Lee
Bought my first pair of Ecco shoes here. One month of heavy use and I must say that these are some of the best shoes I've ever worn. I'm flat-footed but the Ecco insoles paired with the shoes make me feel like I'm working in my sneakers. I came back to leave a 5 star review because one of the staff here - Mei Leng, was absolutely stellar and 90 percent responsible for convincing me to take the leap with Ecco. Singapore's customer service generally sucks and that's no secret to most of you actually taking the time to read this review. But this lady knows her stuff and has rekindled my faith in physical retail experiences. Great shoes, great service, thanks Ecco and thank you Mei Leng.
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