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See what customers are saying about our shops at Suntec City

4 out of 5

2405 reviews

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MsOmNom MsOmNom

Kei Kaisendon at Suntec City Mall - Japanese Sashimi Don with a Variety of Options If you're craving a good sashimi don in the heart of Singapore's business district, Kei Kaisendon at Suntec City Mall is a solid choice. This small outlet, tucked away in the bustling mall, offers a wide range of sashimi bowls and other Japanese dishes, catering to those who enjoy fresh seafood and a casual dining experience. Compact but Popular One thing to note about Kei Kaisendon at Suntec City Mall is its size—it's quite compact compared to some of the other eateries in the mall. This can be a double-edged sword, as it creates an intimate atmosphere, but it also means that during lunch hours, seating can be a challenge and everyone seems very packed together. If you're late or arrive during peak times, expect a wait. The space constraints can also impact service; when it's busy, getting the staff's attention might require a bit of patience. Don't be shy about reminding them of any missed items in your order, especially if you have a set meal with multiple components. Quality and Taste The quality of the food is generally consistent with other Kei Kaisendon outlets. The sashimi is fresh, and the portion sizes are decent. You can choose from a variety of bowls, with options that range from classic sashimi dons to those with cooked toppings like unagi (grilled eel) or chicken teriyaki. One of the recent additions to the menu is the choice of a combi of udon and mini dons, which is a great alternative for those who prefer noodles or smaller portions. Despite the consistent quality, it's worth noting that prices have crept up since this chain first opened. While it's still a good value compared to more upscale Japanese restaurants, you'll need to be prepared to spend a bit more than before. Nonetheless, given the variety and freshness of the ingredients, it's worth it if you're in the mood for a satisfying Japanese meal. Service and Experience Service at Kei Kaisendon is generally friendly, but as mentioned, it can get a bit hectic when the restaurant is crowded. The staff do their best to accommodate everyone, but don't hesitate to speak up if you need something. The small space means there's not much ambiance to speak of, but if you're there for the food, that's not likely to be a dealbreaker. Overall Recommendation Kei Kaisendon at Suntec City Mall is a good spot for a quick and tasty sashimi don, especially if you're in the area and don't mind spending a bit for quality. The variety of options, including udon and mini dons, gives you flexibility, and the freshness of the sashimi is a big plus. Just be prepared for a potentially busy lunch hour and a slightly higher price point than in the past. If you can work around those factors, you're in for a satisfying Japanese meal.

Shwu Huey Lee Shwu Huey Lee

Love the food and service is top notch! Staff is so friendly :) the set meal is the best with side dish, refillable soup and tea!

Wai Yeen Cheah Wai Yeen Cheah

My go-to place for a nice bowl of chirashi don. Been to other outlets but 1st time to Suntec, friendly & efficient front desk staff & quick service. Thanks for the few salad & soup.

Dru Lu Dru Lu

Solid DTF. Can get crazy long queue here. Better check queue with QR ahead. Chocolate mochi Xiao long bao is good but nothing will beat the yam Xiao long bao still :)

Jenny Song Jenny Song

You can scan the code to save your waiting time. For us, we were lucky that we didn’t waited long. The waitress recommended the crab, and she was right! All the dishes are a bit small, so order more!

Annabelle C. Annabelle C.

The dumplings are really fresh and good. We also tried the chilli crab dumplings which was good! OCBC cardholders enjoy 10% off that dish! The fried rice (not in photo) was good too , not too oily. Service was good too. The servers kept asking if we'd like iced water as the building air conditioning was not working in the restaurant and it was pretty warm. We enjoyed our meal there!

Kyo Chel Kyo Chel

Food: Delicious and consistent with every visit. Dishes ordered include XLB, Sliced Duck in Crispy Spring Onion Pastry, Steamed Pork and Vegetable dumplings, and of course, Dan Dan Noodles. Service: Staff was quick to seat us (although we were given a time limit, which was more than enough) and food was served promptly. Overall, excellent service and consistently delicious food!

Kian Yong Kian Yong

Never disappoints when it comes to the usual egg fried rice and xiao long bao. The xiao long bao here is consistently well-made with thin skin that doesn’t taste overly floury.

Joanna Joanna

It was a pleasant surprise by the staff, Kuan Chieh. I asked for a slice of lemon and he went to put on a hair net as he needed to enter into the kitchen. Hygiene at its highest standard and very professional. He is also very polite and cheerful. Made dining experience a pleasure and safe.

Isaac Sam Isaac Sam

This place still serves the best Xiao Long Bao and Egg Fried Rice in town! The Xiao Long Bao are perfectly crafted, with thin, delicate skin and a flavourful broth that bursts with every bite. The Egg Fried Rice is simple yet outstanding, with fluffy rice and just the right seasoning. However, service tends to lag during busy lunch hours, which can be a bit frustrating. Despite that, the quality of the food makes it worth the wait.

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